Each piece of equipment sales orders, companies will send technical personnel to the scene to guide the installation, they are highly skilled and experienced, they work, innovation, has successfully completed the installation tasks more than thousands of size project, and help customers to train operators, until it is completely independent of the operation.
The installation team
Tangshan Zhengxing electronic weighing apparatus Co., Ltd. after more than 20 years of development, now has a mature customer service professional installation team, they are highly skilled, experienced, conscientious, they dare to innovate, so far the team has completed the installation and commissioning work of thousands of times at home and abroad, and help customers to train operators until it is completely independent operation and solve daily troubleshooting.
Zheng Xing adhere to the "to help our customers, promote the progress of industry, the achievements of our team, the prosperity of our motherland" of the enterprise mission, always put the interests of customers as a business enterprise development of this, in this competition, the development of the. Companies adhere to the "first-class products is the foundation for building a first-class enterprise" this concept will be accompanied by Zhengxing weighing and grow together.
During the period of sustainable development to expand the market, to visit the new and old customers has never stopped, from first to last Zhengxing that the customer is the premise of the development of enterprises, we attach great importance to long-term cooperation relationship with customers. Each operation cycle will be a telephone communication, guarantee the quality of service, to ensure that customers can maximize the benefits with customers.
The client machine during operation, we do not follow the regular visits to customers, understand the problem and give technical guidance more operation, at this stage of equipment for the first time. We will also analyze the situation of customer feedback, feedback to optimize the design of the R & D department, will be full of the most advanced technology applied to production practice, to provide customers with better and more in line with the requirements of the equipment.
Since Tangshan Zhengxing electronic weighing apparatus Co. Ltd. was established, mission to revitalize national industry, actively promote the science and technology as a precursor to the market, to meet user demand for the creed, gathered a number of practical experience and theoretical knowledge of the science and technology talent rich, which has strong technical force of the R & D team, based on lessons the domestic and foreign advanced technology and process, set the industry weighing in years of accumulated wisdom and experience, the development of domestic intelligent electronic weighing advanced products, some products and technology has obtained national patent. In order to make the company's products to better serve customers, the company's technology department conduct regular technical and theoretical training for sales team and customer service staff, the sales and customer service service personnel can solve customer problems independently.